Top Ten Things I Learned About Sending a Wire From the U.S. to Ecuador When I Was Already in Quito
10. Don't expect to get it done the first time. I made four trips to the international-call center in order to achieve the result.
9. Make sure the bank-wire instructions you get from a vendor are complete. The instructions from Autolandia were missing one piece of information that Chase wanted -- the 'zip code' of the dealership. That cost me an extra trip while I obtained that information. If I had had my cellphone with me, I could have gotten the zip code faster.
8. Bring your laptop to the international-call center to fill out the online bank-wire form. There are typically computers at these centers, but they're at least ten feet from the nearest phone cabina, making it impractical to use the center's phone and Internet simultaneously.
7. Bring your debit-card information. I didn't have it with me on an early trip to the call center. Chase wouldn't allow me to get the authorization code because of the omission. That cost me another trip.
6. Expect to be on the phone for a while. The final call I made lasted over 40 minutes. At 25 cents a minute, that was about $15. Had I called from the cheap call-centers in Marsical at 7 cents a minute, I could have paid less.
5. You may have to play Beat the Clock. Chase gives a customer only 10 minutes after receiving the wire authorization code to get it entered online. Then the code expires, and you'd have to call again for another code.
4. Have a bank representative stay on the phone line with you the first time while you fill out the online form. There are bound to be some issues or lack of clarity as to how to proceed while doing the online form. In my case, the Chase banking day ended at 4 p.m. after I had filled out most of the online form, and so the transfer was initially rejected.
3. Chase charged me a fee of $40 for the online transfer, plus a total of $90 for the other banks involved -- an intermediary bank and Autolandia's bank in Ecuador.
2. Chase predicted it will take 10 days for the transfer to process and the money to arrive at its destination in Quito.
And the #1 thing I learned about wiring money to Ecuador....
1. Some uplifting news.... Now that I've gone through the process once, the second time should be easier. Chase's system retains your personal/banking information and the information of the recipient.
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