This is just a “for what it’s worth
On September 23rd, I was hacked, quite seriously.
I woke up that morning like always, made my coffee, checked my WhatsApp, and then my email. I had a large number of unidentifiable SPAM/SCAM appearing messaging, none with return information, all simply stating “Your time is running out. Looking in my SPAM folder, these were the only messages there as well. My Drafts folder had been reduced from 21 pieces waiting to send, to just 4. Two of these were the same, however the other two were quite threatening. They demanded immediate payment in Bitcoin to an offshore Caribbean account or, they “would make my life hell”. Normally, I would just blow these off as a scam, but they posted both my daily email password and a copy of my address book. My own Drafts were gone.
After pausing for a moment, I quickly went to my US bank accounts to change passwords…TOO LATE. I had five bank accounts, in three different US banks cleaned out. Debit cards locked, credit cards maxed out, loans applied for, new credit accounts at stores the list goes on. I had also made purchases, GLOBALLY. Yes, from a truck load of toilet paper from Walmart in Miami, to truck covers in London, Bitcoin buy in South Africa, and gift cards all over the world bought on Amazon Store Credit.
I began calling, then leaving to go to the banks. They froze accounts, assets etc. New accounts were opened, all to be rehacked with hours. The banks, and most store accounts totally blocked me. I could not even open new accounts. All passwords were changed, my computers scanned, the virus was so deep in my cell phones operating systems, they had to be disposed of. My web cams and microphones were hacked, and they have ALL of my computer and cell phone files. To this day, two months later, I have no access to bank statements from two of the three banks. Neither Walmart or Amazon would stop merchandise sales or gift cards that had not been shipped or cashed in.
I went two months without ANY banking ability, I was not allowed to open new accounts for the first month, and during the second month, I could not use any online banking or debit cards.
Yes, of course I changed all of my emaill addresses and phone numbers within the first 24-hours.
The story is long, I lost everything. Of the three banks, Chase was by far the worst and least helpful. They will never cover any of my losses. Columbia bank and I are negotiating, so far, they have paid me $23 US dollars. Yes, you read that right, $23 US dollars. I use Chime online bank for one tenant. Chime locked me totally out, I have zero access to any banking records, nor will they open a new account for me. However, Chime claims in 12-16 weeks they might refund my lost money. Amazon is STILL SENDING ME BILLS for those uncashed gift cards, now being cashed. They would not do anything. Amazon would not stop purchase shipments stating I was fully liable since the purchases from their point of view were legitimate. Walmart did NOTHING, they refused to stop shipments of entire truck loads of merchandise, all around the world. Walmart billed my Chase Bank accounts, which were of course, closed.
After two months, I have US bills I cannot yet pay as I am still locked out of the accounts. Yes, I called the three US Credit Reporting agencies. That was a joke in itself. My US credit score was at 840. Today I’m at 720 and falling
Final take-aways:
I will never see any of my stolen money. This is a federal crime in the USA, so you file a report with the FBI, not the police. The FBI offered to accept the report, but said it would never ne investigated. Insurance would not cover it as there were so many multiple thefts.
NEVER keep money in any checking account, anywhere. Checking account are extremely vulnerable to hacking. Keep your money in a savings account, transferring only when needed. Honestly, keeping your money in your own pillow is far safer than in a bank. (The bank fraud departments all told me about the lack of checking account safety right off)
Credit cards are far, far, safer than any bank account, anywhere. They were quick to work with me. Capital One was fast. I even had a new card in two days.
Do not leave credit or debit card information on eBay, Amazon, ETSY, Ali Express, Shein, Sam’s Club, etc. You are simply giving your money to the hackers.
Change all of your passwords now, right now. No bank accounts, credit cards, store accounts, etc., should ever have the same passwords.
If you can remember any of your passwords, they are far too simple. They need to long and complex to prevent automated password AI searches.
The computer shop said I should have paid the ransom. The cell phone experts said you should always do a factory reset, especially when buying any new phones. They said any new cell phone can be hacked before you buy it.
In the end, the experts believe I was hacked when using these new Two-Step Verifications. I have been told those six-digit security codes sent to us are loaded with Trojan horses and other viruses.
We are not safe, so be proactive and start right now. They did make my life Hell.