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Wise users

bepmoht

A lot of us use Wise and it works fine most of the time. However, today they were down for about 5 hours. So I had to use my plan B today to move some funds. Just a friendly heads up, they do occasionally have hiccups.


FROM THEIR STATUS SITE. Read bottom to top.

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Issue with transfers

Resolved

This incident has been resolved.

Posted 19 minutes ago. Dec 09, 2024 - 17:57 GMT

Update

We are continuing to work on a fix for this issue.

Posted 1 hour ago. Dec 09, 2024 - 16:51 GMT

Identified

We have identified a database issue that is currently affecting our services. As a result, customers may experience delays with transfers and some customers might encounter difficulties when setting up a transfer. Furthermore, some customers may experience issues using their Wise card. We recommend carrying a backup card.


Please rest assured that our team is actively working to resolve this issue.

Posted 2 hours ago. Dec 09, 2024 - 16:27 GMT

Update

We are continuing to investigate this issue.

Posted 2 hours ago. Dec 09, 2024 - 16:15 GMT

Update

We are continuing to investigate this issue.

Posted 3 hours ago. Dec 09, 2024 - 15:11 GMT

Investigating

We are currently experiencing an issue affecting transfer payouts across all regions, resulting in delays. The team is investigating and will continue to provide status updates.

Posted 5 hours ago. Dec 09, 2024 - 13:23 GMT

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See also

Relocating to BrazilCustoms in BrazilMoving with your pets to BrazilMoving companies in BrazilRelocation agencies in BrazilBrazilian Superstitions - wacky or wise?Wise, Social Security and investments
Pablo888

@bepmoht, yes, I also cannot login from the US.


There must be something going on....

roddiesho

@bepmoht I have experienced a full out cough. They cancelled me over the bank I was using. Remember your alternatives, they are known to be unreliable.


Roddie in Retirement🕵

mikehunter

Wise has a status page, and you can sign up to receive alerts:

https://status.wise.com/


I have a backup method using BB Americas - but honestly unless Wise has a multi-day outage I can't imagine ever having to use it.

roddiesho

@mikehunter Unless they cancel you for unforeseen reasons.


Roddie in Retirement🕵

mikehunter

@mikehunter Unless they cancel you for unforeseen reasons.
Roddie in Retirement🕵 - @roddiesho


Really, what happened?  They banned you from their platform or told you they didn't support the bank you were using?

roddiesho

Yes, the short story was that in creating the greatest state of the art Brazilian Coffeehouse in MD. I had plenty of cash to create, build etc., but I needed credit cards for Operating Expenses. When the volume was insufficient, and the tab went up. One of the credit card companies got permission by the courts to hack my bank account and drained it.


My only solution until I just got my Banco Do Brazil account was to use PayPal and stay away from any American Banks.  Even though PayPal is partnered with Wells Fargo, it still was not approved by WISE.


Roddie in Retirement🕵

mikehunter

@roddiesho So the issue was that Wise didn't accept tranfers from Paypal?  I never use the pull method from Wise, I always push deposits to the US Bank they use and then transfer from there to BB - but if you're saying that you couldn't have a US Bank account because of credit issues that's a different matter.