I bought the toll tag square piece for my car, and thought it was deducting as I went through tolls. Apparently it wasn't always working, as I found out recently when they sent me 8 letters in the mail for running the toll without paying. Since I had plenty of funds on the card, the "running" of the tolls was unintentional. Each fine is $15 plus the cost of what the toll would have been like $1.20, so $16.20 per letter.
What bothers me is that the first one was from May, but they only sent all the letters to me postmarked July 8, about 2 months later, which means they processed them in bulk. Had they sent the first letter immediately back in May, I could have dealt with this issue when there was only 1 running of the toll. In fact, there may be 10 more fine letters coming to me in the future, that they might not process for another 2 months.
What are my best options to resolve this?
1 I know I can simply pay in full, without disputing anything, but that doesn't seem right or fair, since I thought I was doing the right thing.
2 Should I call them or go to an administrative office? Which office if I do that, near San Juan or Bayamon is where my main driving route is along PR 22 or PR 2? What is likely to happen if I call or go to an office, in terms of what they will do? Will they erase all the $15 fines and just charge me for what the tolls should have charged?
3 Should I have a PR traffic lawyer deal with it? If so, which one?
4 Some other solution?.