Hi, I am working in Jeddah, Saudi Arabia and holder of domestic helper visa. I have 2 dependents which I am trying to get exit re entry visa for them for the past 3 days with no success. Absher said "insufficient funds" and somebody told me that this is due to dependent/s fee which I need to pay.
As per the various news I read, domestic workers are exempted from this dependent/s fee but it seems this is not true. I am willing to pay this dependent/s fee charge should it be needed but the problem is many time we went to various banks (NCB, Riyadh Bank. SAMBA, Al Rajhi) but it was rejected by the system. We even went to different "paybills" centres/offices to pay this because I am desperately in need to get exit re-entry for my children.
We are scheduled to travel on 10 July 2017, in time for the opening of my children's school at my country.
Can anybody help me of what to do, even the Jawazat cannot help me, my goodness all they say s "dafah min sarraf" which I repeatedly telling them that I did with no success.
Any advise please, thank you.