hey everyone
i'd like to bring to ur notice a serious issue in the apartment complex Saigon Pearl, where i have been living for the last 7 months. basically, on sunday night, at around 11pm, we lost electricty. it seems to be a power supply issue for saigon pearl only. we did not get power until nearly 10pm on monday night. thats 23 hours. saigon pearl does not provide backup generators for all apartments: just the lobby, lift lobby on each floor, and the elvators have backup power. this by itself i find unacceptable, at an 'A Grade condo' as housing agents call it. 23 hours without electricity, in a condo right in the middle of the city is outrageous.
as if that wasnt bad enough, listen to this: for over 2 hours, from 11am til past 1pm on monday, the backup generators powering the lobby lighting and elevators crashed, meaning that i was stuck in my apartment on the 31st floor with no way but the stairs, if i wanted to get out of the house. this is a safety issue, and the biggest problem i had with the entire incident. wat would have happened if someone living on a high floor was seriously ill during this period and needed immediate medical help? would they have to carry themselves down 30 flights of stairs first? compared to this issue, i'd say that the initial power failure for 23 hours is at least acceptable: the backup generators failing, not for 15min or so, but for 2 hours, is not.
having said that, taking 23 hours to repair any sort of problem also shows problems in the management of this place.
i write this post simply to make people aware that saigon pearl, being one of the premier condos in saigon isnt as great as it appears to look from the outside, and in the advertisements. especially to those of u looking at saigon pearl as a future home, please note this. i had no idea of this sort of problem when i first moved here. if any of u already live there, u'd understand wat an absurd situation we found ourselves at the time.