Data Center Operations Technician
Flexential offers comprehensive data center solutions including colocation, cloud, and managed services. We're committed to empowering businesses with reliable IT needs, backed by superior customer experience.
Join us as a Data Center Operations Technician I to provide essential physical and technical support within our 24x7x365 operations. This role is ideal for those with a strong foundation in facilities infrastructure, Windows operating systems, and PC troubleshooting.
Key Responsibilities:
- Resolve and escalate facility and customer issues promptly.
- Maintain professionalism in all customer and internal interactions.
- Troubleshoot technical issues, utilizing our ticketing system.
- Adhere to Flexential's policies and procedures.
- Provide support across various shifts in a 24/7 environment.
Qualifications:
- Passion for excellent customer service.
- Knowledge of Windows/Microsoft Operating Systems.
- Strong communication skills and attention to detail.
- Previous IT Support experience (preferred).
- Relevant certifications (Network , Security , CCNA, Microsoft MCP/MCSA) are a plus.
Benefits: Competitive health coverage, 401(k), PTO, disability, life insurance, and more.
Join Flexential for a career that offers growth, innovation, and a commitment to excellence. Apply now to become part of a team that values flexibility and customer satisfaction.
Qualifications:
Passion for excellent customer service.
Knowledge of Windows/Microsoft Operating Systems.
Strong communication skills and attention to detail.
Previous IT Support experience (preferred).
Relevant certifications (Network , Security , CCNA, Microsoft MCP/MCSA) are a plus.