Salesforce Administrator, background includes 4 yrs in E-Discovery Data Analysis and 2 Yrs in System Administration.

User & Security Management: Managed user lifecycle including provisioning, de-provisioning, and troubleshooting. Enforced security policies via Profiles, Roles, Permission Sets, and Sharing Rules.  Process Automation: Designed and implemented complex business logic using Flow Builder and Approval Processes to automate lead assignments and email alerts, significantly reducing manual effort.  System Configuration: Customized standard and custom objects, creating fields, page layouts, record types, and validation rules to align with evolving business workflows.  Data Integrity: Executed bulk data maintenance operations (Insert, Update, Upsert, Delete) using Data Loader and Import Wizard. Performed regular database cleansing to eliminate duplicates and ensure accuracy.  Analytics & Reporting: Developed and maintained custom reports and interactive dashboards to provide leadership with actionable business insights and KPIs.

 Platform Maintenance: Conducted regression testing for new Salesforce releases in Sandbox environments before deployment. Collaborated with business leaders to gather requirements and resolve bugs.  Training & Adoption: Conducted end-user training sessions on new features and best practices to maximize platform adoption and efficiency.