Customer Experience & Sales Specialist with German (m/f/d) – Remote

German-Speaking Sales & Customer Care Advisor

If your talent lies in identifying opportunities, turn it into successful sales and uncapped bonuses!

At ellio, we believe that sales start with curiosity — asking the right questions, showing genuine interest in customer needs, and having the skill to offer the exact right solution.

If you enjoy communicating with people, possess a commercial mindset, and love seeing tangible results from your work, this opportunity is for you!

�� What will you do?

1. Advise and sell: Conduct conversations in German with customers, presenting services and offering tailored contracts.

1. Find the best solution: Understand customer requirements and guide them in choosing the most suitable plans and conditions.

1. Assist with provider changes: Advise customers and guide them seamlessly through the provider switching process (Provider Change).

1. Phone calls & administration: Approximately 60% of your time will be dedicated to direct customer calls, while the remaining 40% will involve administrative tasks, processing email and chat inquiries, finalizing sales, and managing data in internal systems.

�� What do we expect from you?

1. Strong German language skills: B2–C1 level (both spoken and written).

1. Commercial mindset: Persuasive communication skills and a strong drive to achieve results.

1. Customer-centric approach: Ability to identify customer needs and recommend effective solutions.

1. Tech proficiency: Good computer literacy and organizational skills.

1. Background: Previous experience in sales or customer support is an advantage, but not required.

�� What we offer:

1. Attractive compensation: Fixed gross base salary of €1,431.62 uncapped sales performance bonuses.

1. 100% Home-Office: Work remotely from anywhere in Bulgaria after completing your onboarding training.

1. Flexible working hours: Options to work 4, 6, or 8 hours per day.

1. Paid onboarding training: 6-week structured training program at our Plovdiv office to master products, internal processes, and sales techniques. Accommodation financial support is provided for candidates residing outside Plovdiv.

1. Healthy work-life balance: Guaranteed day off every Sunday, with rotating Saturday shifts compensated by a weekday off.

1. Additional benefits package: Fully covered MultiSport card, monthly food vouchers, supplementary health insurance, and employee referral bonus program.

1. Ready to turn great conversations into successful sales?

At ellio, we value curiosity, initiative, and people who aren't afraid to try new things.

Apply now and let's discover your next career step together!