Dutch-French IT Support Specialist

JOB DETAILS :

COMPANY PROFILE: This company has nearly 100,000 employees worldwide, serving IT related solutions and strategies to both private and public institutions.

Position: Dutch-French IT Support Specialist

Industry: IT Company

Location: BGC, Taguig City

Schedule: Mid-shift/Night-shift

Salary: Php 90,000 - Php100,000

Work Set-Up: Onsite

JOB REQUIREMENTS:

⦿ Filipino National who can speak, read, and write in French and Dutch.

⦿ Any foreign national with permanent or temporary residence in the Philippines

⦿ Open to graduates or undergraduates of Bachelors, Vocational, or Associate degree

⦿ With knowledge of computer applications is an advantage

⦿ Experience in handling Technical or IT related support is preferred but not required

⦿ Customer Service experience in BPO or call center is a plus

JOB RESPONSIBILITIES:

⦿ Attend inquiries of Dutch-French speaking customers regarding hardware of software problems of computer.

⦿ Installing and maintaining computer systems and network applications.

⦿ Respond to the concerns of Dutch-French speaking clients via phone or email.

⦿ Resolve technical issues quickly and efficiently.

⦿ Manage, prioritize, and documents incoming question and service desk tickets.

⦿ Resolve IT concerns and escalate serios issues to relevant department.

RECRUITMENT PROCESS:

⦿ Resume Screening

⦿ Initial Interview

⦿ Language Interview

⦿ Technical Interview

⦿ Hiring Manager Interview

⦿ Job Offer

HOW TO APPLY:

- Click the “APPLY” button.

- Send your resume to: - jkeuro.openings@gmail.com

- Message us on our Messenger for faster processing: Hera Gono (httpswww.facebook.com/hera.gono)

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