Indonesian IT Service Desk Php85,000

Posted 2 weeks ago
27 Visits
Description

Indonesian IT Service Desk

Company Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.

Position: Indonesian IT Service Desk

Industry: IT/BPO Company

Location: Quezon City

Salary: Php80,000-Php85,000

Schedule: Shifting with 2 days off

Benefits:

HMO

Government Mandated Benefits

13th Month Pay

Performance and Attendance Bonus

Competitive salary for bilinguals

Requirements:

Filipino proficient in speaking, reading and writing Indonesian

Bachelor's Degree graduate or at least 2 years in college

Must have work experience in Technical Support/ Service Desk positions

Knowledgeable in computer applications

Knowledgeable in Troubleshooting(Network, Microsoft Account)

Experience in Service Now, Ticketing, WAN, LAN, WLAN is advantage

Responsibilities

Handle incoming help requests and queries via email or phone.

Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.

Quickly assess every situation and determine the best course of action.

Providing general information about the company's services or products.

Documenting processes and maintaining service desk records.

Recruitment Process:

Initial Interview with the Filipino HR

OPS interview in Indonesian Language

Final Interview

Job offer

How to Apply:

Send your updated resume to our gmail account: [email protected]

Contact us:

Mobile (Globe): 639176382065

Viber/Whatsapp: 639176382065

Skype: jknetwork1

Facebook: Sophie Pabilonia

Contact Person: Mandy

Job offer details
Experience
Junior
Contract types
Fixed-term contract
Working time
Full time
Contact
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