Indonesian IT Service Desk Php85,000
Indonesian IT Service Desk
Company Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.
Position: Indonesian IT Service Desk
Industry: IT/BPO Company
Location: Quezon City
Salary: Php80,000-Php85,000
Schedule: Shifting with 2 days off
Benefits:
HMO
Government Mandated Benefits
13th Month Pay
Performance and Attendance Bonus
Competitive salary for bilinguals
Requirements:
Filipino proficient in speaking, reading and writing Indonesian
Bachelor's Degree graduate or at least 2 years in college
Must have work experience in Technical Support/ Service Desk positions
Knowledgeable in computer applications
Knowledgeable in Troubleshooting(Network, Microsoft Account)
Experience in Service Now, Ticketing, WAN, LAN, WLAN is advantage
Responsibilities
Handle incoming help requests and queries via email or phone.
Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.
Quickly assess every situation and determine the best course of action.
Providing general information about the company's services or products.
Documenting processes and maintaining service desk records.
Recruitment Process:
Initial Interview with the Filipino HR
OPS interview in Indonesian Language
Final Interview
Job offer
How to Apply:
Send your updated resume to our gmail account: [email protected]
Contact us:
Mobile (Globe): 639176382065
Viber/Whatsapp: 639176382065
Skype: jknetwork1
Facebook: Sophie Pabilonia
Contact Person: Mandy
