Korean Technical Support Specialist
Company Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.
Position: Korean Technical Support Specialist
Industry: IT/BPO Company
Location: Quezon City
Salary: Php 100,000 - Php 110,000 Monthly
Schedule: Shifting with graveyard shift
Benefits:
HMO
Government Mandated Benefits
13th Month Pay
Performance and Attendance Bonus
Competitive salary for bilinguals
Requirements:
Filipino who fluent in speaking, reading and writing Korean
Korean National with Permanent visa in Philippines
Bachelor's Degree graduate or at least 2 years in college
At least 6 month experience in Technical Support is a must
Willing to work onsite and shifting
Responsibilities
Handling customer technical support cases through phone, email and chat
Respond to customer inquiries and assist in troubleshooting and resolving challenges
Properly answer questions regarding the account being handled
Resolve technical issues related to network interruptions
Recruitment Process:
Resume Screening
Initial Interview
Final Interview
Language Assessment
Job Offer
