Spanish Customer Service Associate (Hybrid Setup)

JOB DETAILS :

COMPANY PROFILE: This company has offices in 18 different countries and they assist over 2,000 clients worldwide. The company is an IT/BPO company.

Position: Spanish Customer Service Associate

Company Industry: BPO Company

Work Location: BGC, Taguig City

Salary: Php 67,300 Monthly

Work Schedule: Mid shift or Night Shift

Work set-up: Hybrid - work onsite once a week

BENEFITS :

✅ Free working visa processing

✅ HMO plus 3 free dependents

✅ Life and Accident Insurance

✅ Sick Leave

✅ Vacation Leave

✅ Monthly Performance Bonus

✅ Annual Increase

✅ Work equipment provided by the company - work onsite

✅ Other benefits will be discussed during the job offer

JOB REQUIREMENTS:

�� Native Spanish Speakers living in the Philippines

�� Conversational to Fluent in English language

�� Open for graduate and undergraduates

�� Must be located in Metro Manila

�� Can start as soon as possible

JOB RESPONSIBILITIES:

�� Responsible in assisting customer's inquiries using Spanish and English Language through email, call, message, and live chat support

�� Listening and resolve customer's concerns, issues, or questions

�� Preparing reports by gathering data collected during customer interactions

�� Demonstrating excellent customer service skills

�� Participate in team meetings and achieve targets needed

�� Accomplishing other related tasks needed

RECRUITMENT PROCESS (ONLINE PROCESS):

✅ Resume Screening

✅ Initial Interview

✅ Validation of documents (VISA and Passport) for Expat Specialist approval

✅ Internet Speed Test (25 MBPS required)

✅ Written Assessment – with timer 60 minutes

✅ Team Lead Interview - 30 minutes

✅ Final Interview - 1 hour

✅ Job Offer

HOW TO APPLY:

Register now on our website to be updated with our Job Openings: �� https://jknetwork-jobs.com/register

Send your resume to: �� jkeuro.openings@gmail.com

Contact us for more inquiries:

Look for: Ms. Ella

�� Mobile: ( 63) 917-638-1962

�� Viber: ( 63) 917-638-1962

Visit our Facebook Account for more job openings and updates!

Facebook and Messenger: Alena Ulpindo

https://www.facebook.com/alena.ulpindo