Korean Helpdesk Support(Social Media Account)
Company Profile: A Fortune 500 company popularly known all over the world that provides customer engagement services like finance and accounting, information technology services, marketing solutions, etc. across different industries.
Position: Korean Helpdesk Support
Industry: BPO Company
Salary: Php 80,000 Monthly
Location: Makati City
Work Schedule: Shifting
Work Set-Up: Work On site
Benefits:
13th month pay
Miscellaneous allowance
Government Mandated Benefits
Medical Insurance
Leave Credits
Performance Bonus
Requirements:
Filipino National fluent in Korean and English
Korean national with permanent visa holder
High School or bachelor's degree graduate are welcome to apply
With customer service or technical experience voice account is an advantage
Can start working asap
Willing to work in Shifting schedule and on-site
Responsibilities:
Assist clients in software and hardware related concerns through email, chats and calls with the use of supported scripts and procedures
Respond to clients inquiries regarding the technical issues encountered
Escalate concerns as necessary to achieve customer satisfaction
Must be updated with the current process and should be knowledgeable in providing resolutions to specific concerns
Recruitment Process
Recruitment Interview
English Online Assessments
English Operations Interview
Korean Language Validation
Job Offer
Send your resume to asianjobsph@gmail.com
Apply Now!
