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Description

Job Description

Join Teleperformance's vibrant team in Bali and deliver world-class customer service for a global hospitality brand. We're looking for enthusiastic, English-speaking agents to handle customer interactions across multiple channels.

Responsibilities

Handle calls and emails professionally.

Provide accurate information about services.

Upsell properties or services within the hotel chain to potential and existing customers.

Qualifications

Minimum education: Diploma (D3) in any major.

2–3 years of experience in Hospitality, Contact Center/Call Center, Customer Service, or Sales.

Fluent in English, with the ability to communicate clearly and confidently in both spoken and written form.

Communicative and customer-oriented.

Willing to work on a shifting schedule, including weekends and public holidays.

Open to candidates with disabilities (must be able to see, speak, and type).

Skills

Fluent in English, with the ability to communicate clearly and confidently in both spoken and written form. Communicative and customer-oriented. Willing to work on a shifting schedule, including weekends and public holidays. Open to candidates with disabilities (must be able to see, speak, and type).

Diplomas

Minimum education: Diploma (D3) in any major.

Job offer details

ExperienceExpert, Junior, Senior
Contract typesFixed-term contract
Working timeFull time
Language(s) spokenJapanese (Fluent), Korean (Fluent)
Start date04 March 2026
AddressLipo Mall: Location: JL. KARTIKA PLAZA, LINGKUNGAN SEGARA, KUTA, BALI 80361