Phones, internet and mail in Austria
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Updated 6 months ago

Austria offers fast and secure telecommunications throughout the country and has been known to be one of the best countries when it comes to low prices. This is making it easy for expatriates to stay connected with those back home and to conduct international business.   

A wide range of providers offer internet and mobile phone plans, so researching before your move can ensure you are connected and ready as soon as you arrive in Austria.

Internet connectivity in Austria 

The internet access in Austria is fast, reliable and easy to obtain, either through a mobile phone or a computer. High-speed DSL, 5G and wireless access are available nationwide, and at affordable rates.

The leading providers include Magenta and Drei. Austrian internet service companies offer contracts, where you agree to lock in for a set amount of time, and pay-as-you-go services, which are charged by the minute. The telecommunications market is competitive, and expatriates can find good deals on both the internet and mobile phone plans. 

Internet providers sometimes offer cable television packages that can be bundled together as a package, including both local and international programs, and sports. It is worth shopping around to find the plans that best suit your needs. You will find free WiFi in public areas, cafes, hotels, restaurants and even on some public transportations.

Mobile phones in Austria

Major mobile providers include A1, Magenta and Hutchison Drei.

There used to be more until early 2019 when T-Mobile, Telekom, and UPC merged into Magenta Telekom. They offer competitive plans for mobile phones and data, including pay-as-you-go plans, which do not require a contract. If you have an unlocked phone, you can purchase a local SIM card, which will allow you to have a local Austrian number, without needing a new device. International roaming and data charges can be expensive - another good reason to obtain a local phone plan. Mobile phone packages can include international minutes and texting, making it easier to keep in touch.

Mobile contracts are often for a duration of 12 or 18 months, with a range of phone plans available. Austria has a strong mobile network, with coverage throughout the country. Web-based apps, such as Skype, Whatsapp or Facetime, are good options to communicate with those back home at free or low cost.

Post offices in Austria

You can buy stamps either at local shops such as newsagents or directly at the post offices. Post offices are all across Austria and are referred to as “Die Post”. They are easy to spot, as they always have bright yellow signs outside. Opening hours are usually from 8 am to 6 pm on weekdays, with larger branches also open on Saturdays. A Post office will take care of all domestic and international postage and shipping. There are two shipping types available: priority and economy, with priority being the express option for quicker delivery, but also more expensive. The difference in delivery speed can be substantial, so it is worth paying extra for the priority service if it is within budget.

 Useful links:

A1
Magenta
Hutchison Drei

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