Sending a package with Posten but the status is "Avvik i produksjonen"

Member since 26 July 2020

coblosMember26 July 2020 15:34:23

Hello,

I'm sending a package abroad with Posten from Trondheim to Indonesia, but the tracking status is "Avvik i produksjonen".
Is there anyone with a similar experience before?
Does it mean the package is lost?

I've asked Posten last week but I haven't got any reply. I just wonder if anyone had a similar experience before. I've searched in google for "Posten Avvik i produksjonen " and plenty of people had that issue but mostly for receiving packages.

Thank you.

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happytravellerOslo Member

Member since 09 November 2013

happytravellerOsloMember05 October 2020 08:03:36

Not sure what the message means but just want to say that the customer 'service' from Posten is absolutely useless. If you get a reply from them then you are lucky and in my experience they seem to have no interest in resolving a problem. I try to avoid using them now due to several bad experiences previously. Better to pay more and use a more reliable carrier. Just my thoughts !