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Looking for Customer Service Positions - Open to other suitable positions

Posted 2 months ago
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What I am looking for
Working time Full time
Salary range 3500 - 4000 Ringits
Experience Junior
About

I am looking for a job that will utilise my experience in customer service, Operations management, Project Management and procurement.

Currently, as a Senior Project Executive in a leading company in Sri-Lanka, I retain the responsibility of offering the best quality of service to our clients, whilst handling procurement, operations and project management.It is my duty to coordinate all elements and ensure departmental targets are being achieved.

I am able to describe myself as a self motivated & committed individual with a strong drive to improve operational efficiency. Having work experience in both the Hospitality Industry and IT sector has given me exposure to a variety of customers, both locally and internationally.

Skills
- Fluent in both written and spoken English
- Fluent in spoken German

- Sound relationship management

- Thorough communication skills in dealing with internal and external customers at all levels

- Excellent leadership skills

- Ability to plan and prioritize work to meet goals and deadlines

- Competent in the use of Microsoft Office packages and Tour operator software

- Competent in the use of Procurement System and tour operator system
Diplomas
- Bachelor of Arts in Management - Heriot Watt University (UK) - 2014/2015

- Member of The Association of Business Executives - UK (MABE) - 2014

- Diploma in Business Management - ABE UK - 2012/2013

- Diploma in Islamic Banking - Institute of Bankers Sri Lanka - 2016

- C1 German Language Course at the Goethe Institute - 2011
Language(s) spoken

German (Advanced)

Sinhalese (Mother tongue)

English (Fluent)

Interested by this profile?
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Jemeela Burah
Jemeela Burah
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