Dear All,
Does anyone know of an office that would handle tenant complaints or claims vs. landlords? I mean, something official to the Budapest local authority?
We gave our landlord a 100,000 HUF deposit, and rented for over 6 months. This landlord lives overseas, but was in Budapest to sign the contract, collect the deposit, hand over keys.
We gave notice of moving out (30 days as agreed), the apartment was left as we found it. The landlord sent a friend to check out the place, and then wrote to us "ok, the apartment is fine.". They asked that we leave the keys in the friend's mailbox that same night? This seemed very sketchy... and we did not have our deposit, so we wrote to ask whether it would be possible even just to meet the friend in person to deliver the keys back. The landlord was super angry that we did not leave the keys in the mailbox that night. We left the keys the following night.
Since that day, the landlord ignores us (it has been a month or two now since last contact) and has not returned our 100,000 HUF.
We have signed copy of the contract, mentioning deposit amount received by landlord, as well as e-mail confirmation that the apartment condition was fine.
Surely there is some official mechanism or office for this?
Thanks for any advice!
Best,
SensJae