Dutch-Speaking Customer Service Advisor – Sports Betting & Gaming | Lisbon
Lisbon
Description
We are hiring Dutch-speaking Customer Service Advisors to join an international customer support team in Lisbon, supporting users of a leading global sports betting and gaming platform. The company operates across multiple international markets and serves millions of customers worldwide.
If you have a passion for sports, enjoy helping customers, and want to work in a dynamic, fast-paced environment, this role is for you.
�� Your Responsibilities
Provide customer support via incoming calls, live chat, email, and social media
Assist customers with:
Account setup and verification
Login and technical issues
Payments and financial inquiries
Platform navigation and general questions
Act as a knowledgeable consultant for customers within the sports betting industry
Handle customer inquiries, complaints, and feedback efficiently and professionally
Build strong, trust-based relationships through clear and friendly communication
�� Candidate Profile
Dutch language: C2 / native level (mandatory)
English: B2 level
Minimum 6 months of experience in customer service (mandatory)
Interest in sports and online platforms
Strong communication skills (written and verbal)
Confident using computers and MS Office tools
Tech-savvy, with the ability to quickly learn new systems
Available to work rotational shifts
⏰ Working Hours
Monday to Sunday
08:00 – 23:00
Rotational shifts
2 rotating days off per week
�� Salary & Benefits
Base salary: €1,100 gross/month
Paid 14 times per year
Complexity bonus: €80/month
Paid 11 times per year
Meal allowance: €7.63 per working day
Paid training and onboarding
Stable employment in an international environment
Modern office in Lisbon
�� Work Model
100% on-site in Lisbon, Portugal
✅ Why Apply?
Work for a major international betting & gaming platform
Use your Dutch language skills daily
Join a multicultural, energetic team
Gain experience in a fast-growing global industry
Live and work in sunny Lisbon ��
�� Apply now and take your customer service career to the next level in Portugal!
Job offer details
- ExperienceJunior, Graduate
- Contract typesPermanent contract
- Working timeFull time
- Language(s) spokenDutch (Fluent), English (Advanced)
- Start date22 January 2026
Contact details
Real Recruitment Solutions
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