Flight Booking Specialist - Bahasa Support

BENEFITS :

✅Night differential pay

✅OT and Holiday pay

✅Position: Flight Booking Specialist - Bahasa Support

✅Industry: Airline and Travel Firms

✅Salary: Php 83,000 Monthly

✅Location: Alabang, Muntinlupa City

JOB DETAILS :

COMPANY PROFILE: A travel consultancy company that manages travel inquiries and flight reservations for some of the world's largest airline companies. It works with leading international airlines to ensure passengers can book flights smoothly and conveniently. The firm also processes customer reservations made through social media, handling flight scheduling and booking confirmations directly via these platforms.

Position: Flight Booking Specialist - Bahasa Support

Industry: Airline and Travel Firms

Salary: Php 83,000 Monthly

Location: Alabang, Muntinlupa City

Work schedule: Shifting schedule

Work set-up: Work onsite

BENEFITS:

✨HMO

✨Night differential pay

✨OT and Holiday pay

✨Government Mandated Benefits

✨13th Month Pay

✨Other benefits will be discussed during the job offer discussion

REQUIREMENTS OF THE JOB:

✨Filipino who can speak conversational to advanced in Indonesian language

✨With a work experience in Travel account is an advantage but not required

✨With 6 months to 1 year experience in BPO

✨Willing to undergo training about travel terms

✨High school or college graduates

✨Willing to do customer service to airline customers

DUTIES AND RESPONSIBILITIES:

✨Handle customer concerns via phone, chat, or email support.

✨Monitor and reply to social media messages about flights, bookings, and baggage issues.

✨Address customer inquiries related to flight changes and rebooking requests.

✨Help passengers reschedule their flights to new dates.

✨Assist with redeeming miles for free flights and onboard perks.

✨Provide support for questions about cancellations, fares, rescheduling, and other travel-related concerns.

RECRUITMENT PROCESS:

✨Initial Interview with Filipino HR

✨Language assessment

✨For Final Interview

✨Job offer

HOW TO APPLY?

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