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Contacting social security ??

Mepp7777

Is anyone having a huge problem getting answers from our FBU office at the Embasy ?

I can't get through on phon lines as they never  answer and after on hold some time I get disconnected.  I call back and the same thing happens.  After trying on the 2 days they take calls I decided to ask my question by email.  My experience is, if you send a email with 4 questions I will get one answered and is so vague it's not even really a answer.

  Back ground I applied for my child ss benefits 11 months ago.  I have never received my child ss card and the last phon interview I had was back in august in which they said have patience as there will be a agent visiting your home for another interview. At that time they said they don't have anyone scheduled yet for my area.  So my email to them was about how to get the my child ss card since it never arrived and a update as to when my claim would be finished processing.  I get a email explaining  my SS card was sent to my address here in Philippines.    That it , thats the whole response 🤷🏼‍♂️🤷🏼‍♂️   Any advise from someone who has gone through this would be helpful

See also

Traveling to the Philippines with your petRemovals - UK to PhilippinesMoving to the PhilippinesReturning to Baguio and Ilocos SurPhilippines Mandatory Mobile Phone SIM Card Registration By Mid 2023
gregparker6201

Based on mine and others experience this is unfortunately the norm

i ended up going to Guam to accomplish what I needed to do

PM me I will elaborate if you want

danfinn

@Mepp7777

The USA embassy is run by ambassador Mary Kay Carlson who is a Biden appointee with full compliance to hard left DEI policies. She has a Chief Diversity and Equity officer Gina Abercrombie-Winstanley. One wonders how much longer this ambassador appointment and she will last. I think the DEI officer would have been fired by now but she was possibly hidden under some other staff title with a more generic name.


They do not care much about US expats here as we have little political power. Last month, if for some reason you could claim some sort of diversity status (not white male)  you might have gotten a more preferential treatment. Of course, these policies are now overruled by Trump and his Secretary of State Marco Rubio. DEI is now prohibited in the Executive branch, finally, It is a long shot but Trump-appointed Marco Rubio's Secretary of State contact information is at the SoS website where they do indicate contacting them if any problems.


As you know. the Philippines embassy is supposed to handle Asian SSA but they do a very poor job of it, at least under Biden. Also, you.mention that, with an email that has 4 questions, they only answer one, after a long time, vaguely. These people are not serious; as useless as teats on a bull.


Under Trump 1 it was better but under Biden I eventually switched to handle SSA from the USA out of my NC address.

Mepp7777

Thank you all for your inputs.    Is there any way to contact our ambassador Mary K Carlson?   I was looking online on how to contact her directly so I could point out these problems  but I don't see any contact info on her? 

Larry Fisher

@Mepp7777 Unlike danfinn whom chooses to put everything as a political rant, I choose to actually handle my issue. I too had the very same experience with Manil FBU/SSA contact. So, thanks to a person on this forum I was given the direct line US phone number to SSA office in Guam. I called it, got through to a real person within 2 minutes, and they informed me I could get what I needed done at the office within minutes on most days. So I booked a flight! Went from Cebu-Manila-Guam, went to the SSA office in the morning, was done in 20 mins. Took the flight out that night/early AM next morning Guam-Manila-Cebu. Was home 3 hrs south of Cebu city by 3pm. Very easy. Cost me roughly $600 usd, but since it was to cancel Medicare Part B which is $175 month, I've already started getting that money back.  Rather, no longer deducted.


Making voice contact with SSA has nothing whatsoever to do with who's in office and who isn't. Never has been. I've tried at various times over the last 40 years in the USA and it's nigh impossible. Guam, super easy. The number to my knowledge is not published. If you need it, msg me and I will pass it on.


Good luck in handling what you need.

danfinn

@Larry Fisherman pontificates:


Unlike danfinn whom chooses to put everything as a political rant,


"whom chooses"?  Being the person "of whom" you speak I might observe a certain challenge in the grammar department.


I choose to actually handle my issue.


In a rather non-conventional means to say the least. But I must admit, it is creative if not an expensive waste of time. But most of us handle our issues, right?


I too had the very same experience with Manil FBU/SSA contact. So, thanks to a person on this forum I was given the direct line US phone number to SSA office in Guam.


It is also readily available by googling it:


Key Information about the Barrigada, Guam office

Local: (855) 616-6393

Fax: (833) 950-2744

National: (800) 772-1213


I called it, got through to a real person within 2 minutes, and they informed me I could get what I needed done at the office within minutes on most days. So I booked a flight! Went from Cebu-Manila-Guam, went to the SSA office in the morning, was done in 20 mins. Took the flight out that night/early AM next morning Guam-Manila-Cebu. Was home 3 hrs south of Cebu city by 3pm. Very easy. Cost me roughly $600 usd, but since it was to cancel Medicare Part B which is $175 month, I've already started getting that money back.


Contacting the Manila FBU and communicating by email is difficult if not impossible I agree. But it is also possible to make in-person appointments on site IF you are going to go so far as to fly to Guam.


I have found that most of my and my wife’s SSA business can be conducted online at mysocisl security.gov. To avoid annual reports, which you probably still must do, I simply use our NC USA address and deposit benefit checks to a USA bank. I could also have removed our part B at the local office there during our annual visit home.


Actually, during my last visit home I paid less than $300.00 to have a heart procedure done  in Raleigh, covered by part B and medigap (also very important). I had found out I needed the procedure done at Chong Hua Hospital in Cebu as a result of a 2D Echo. The cardiologist quoted 2,5M ($50,000) to do it at Chong Hua. $50K pays for a lot $177 monthly part B payments and even business class plane tickets home. I saw the US doctor and Hospital charges and they were astroncomical. Again, I paid $300.


Now, I would never judge the wisdom of going to such great extents to cancel what may be some of the best health insurance values with some of the best treatments and facilties on the planet. I will mention that when you are 70 and above, that is when the bad things begin to happen to ecpats here as I observe. I also understand that some people make the decision to accept their fate and simply pay what they can afford here and hope for the best.


But it is worth considering how you are going  to survive IF you want to survive when you get into your 70s. I suggest people pay medicare and medigap, self insure for the emergency treatments and do your long term treatment in the US, and yes, possibly Guam.

***

Moderated by Bhavna 3 months ago
Reason : Political propaganda not allowed on forum.
We invite you to read the forum code of conduct
Bhavna

Hello everyone,


Please note that some off-topic/political  posts were removed from this thread.


Regards

Bhavna

mati_steve

Good info folks.  Appreciate you all adding context for those of us lurking. 😎

flyrite777

You can also try the U.S. Consulate in Okinawa.  They are also super good at helping with things.  I helped one person get their green card there and it only took a month or so but you have to have all your paperwork ready.  Also helped another person get their citizenship and passport on Guam and it took less than a month.

Greg

bass4

Just a note to thank those who shared their experience using the embassy in Guam. We'll be looking into it.

codyamador1984

Email the embassy, you'll receive a phonecall, with instructions on what to do.

Larry Fisher

Email the embassy, you'll receive a phonecall, with instructions on what to do. - @codyamador1984

in a few months. 😅

Mepp7777

@codyamador1984

Yeah good luck with that😂😂  been waiting long time for a reply to get a appointment to pick up my child's ss card.   Mailed to me 10 months ago and never received .  Put in appointment request ,,, nothing 🤷🏼‍♂️🤷🏼‍♂️🤷🏼‍♂️