Still havn't received our e-residence cards after applying at the beginging of July (2015). Anyway we have since moved from Malta to Gozo and have been told to re-apply for our new cards. We was never told to make copies of the certificate of entitlement and now it is lost is the system.
We need it to re-apply for our cards in Gozo.
Does anyone know the procedure to get a replacement or copy please?