Close

Data Entry/ Customer Service/ Sales Executive

Posted last week
22 Visits
Report this offer
What I am looking for
Contract types Permanent contract
Working time Full time
Salary range PHP 30000
About

Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges

Skills
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Language(s) spoken

English (Advanced)

Interested by this profile?
Contact
REYNALYN CARCEDO
REYNALYN CARCEDO
Show
Contact

Recommend businesses you like in Stockholm

Have you found the best mechanic in town? Recommend him and help other expats.