Sales / Customer Service Representative

  • Posted 2 weeks ago
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• First point of contact for Customers
• Training Staff on Customer Service and on Continuous improvement
• Customer service and sales skills.
• Comfortable dealing with clients at all levels.
• Ability to listen and understand individual employer requirements
• Excellent written/oral communication and interpersonal skills.
• Professional telephone manners.

What I am looking for
  • Working time

    Full time

  • Salary range

    £ 2000

  • Experience


• Very good communication skills gained through completing the Cambridge ESOL(advance level), TOEFL, work experience , dealing with customers/clients from all over the world and being able to speak multiple languages
• Delivered regular team training sessions for staff on customer care, product ranges while working in retail and hospitality industry.

Team work:
• Involved in several major group projects at university and college in London where success was dependent on motivation and management of widely different individuals
• Experience of working in a multicultural environment. Supervised a section in a retail and hospitality sector in London

Problem solving:
• Developed strong analytical and diagnostic skills during my studies in Alpha meridian college and the Academy of Management Studies.
• Prior jobs taught me to find solutions to clients’ problems in a calm and efficient manner.

• Arabic : Native Language
• English : Fluent
• French : Moderate
• Spanish : Novice
1. High school diploma in Experimental Science (Taounate, Morocco) – 2004 to 2007
2. University of Cambridge ESOL Examinations: English Language (London) – 2007 to 2008
3. ABE Association of Business Executives: Travel, Tourism and Hospitality Management (London) – 2008 to 2011
4. Edexcel BTEC HND Diploma in Business Management (London) – 2011 to 2013
5. Pediatric First Aid (London) – January 2016
6. Skin and Makeup Masterclass (London) – May 2016
Language(s) spoken

English (Advanced)


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