Sales / Customer Service Representative

  • Posted 3 months ago
Report this offer

• First point of contact for Customers
• Training Staff on Customer Service and on Continuous improvement
• Customer service and sales skills.
• Comfortable dealing with clients at all levels.
• Ability to listen and understand individual employer requirements
• Excellent written/oral communication and interpersonal skills.
• Professional telephone manners.

What I am looking for
  • Working time

    Full time

  • Salary range

    £ 2000

  • Experience


• Very good communication skills gained through completing the Cambridge ESOL(advance level), TOEFL, work experience , dealing with customers/clients from all over the world and being able to speak multiple languages
• Delivered regular team training sessions for staff on customer care, product ranges while working in retail and hospitality industry.

Team work:
• Involved in several major group projects at university and college in London where success was dependent on motivation and management of widely different individuals
• Experience of working in a multicultural environment. Supervised a section in a retail and hospitality sector in London

Problem solving:
• Developed strong analytical and diagnostic skills during my studies in Alpha meridian college and the Academy of Management Studies.
• Prior jobs taught me to find solutions to clients’ problems in a calm and efficient manner.

• Arabic : Native Language
• English : Fluent
• French : Moderate
• Spanish : Novice
1. High school diploma in Experimental Science (Taounate, Morocco) – 2004 to 2007
2. University of Cambridge ESOL Examinations: English Language (London) – 2007 to 2008
3. ABE Association of Business Executives: Travel, Tourism and Hospitality Management (London) – 2008 to 2011
4. Edexcel BTEC HND Diploma in Business Management (London) – 2011 to 2013
5. Pediatric First Aid (London) – January 2016
6. Skin and Makeup Masterclass (London) – May 2016
Language(s) spoken

English (Advanced)


Get in touch with expats

Ask your questions and share info on the Casablanca forum

Expatriate health insurance in Casablanca

Free advice and quotation service to choose an expat health insurance in Casablanca

Moving to Casablanca

Find tips from professionals about moving to Casablanca

Travel insurance in Casablanca

Enjoy a stress-free travel across Casablanca

Flights to Casablanca

Find the best prices for your flight tickets to Casablanca