I'd like to subscribe to the Daily Telegraph digital pack subscription, but worried about the support service.
Does anyone have experience on how good/bad their support is?
My experience has not been good up to now, because, I emailed the Telegraph digital services team about a week ago to ask a simple question. They've not got back to me yet. So, I'm worried that after subscribing, if there's any problem (e.g. logging in to website) I won't be able to solve it through customer support.
There's a phone support line. However, no idea how good/bad that is. It's only open UK business hours (closed on Sundays) - not particularly convenient as I'm abroad.
Cheers,