Korean Email & Chat Support

JOB DETAILS :

Company Profile: The most popular streaming-media platform is currently hiring Korean Speakers. The biggest streaming-media platform with billions of users needs Email and Chat Supports. Dominating the online market and topped the MOST USED STREAMING-MEDIA APP. This company has partnered with a contact center to service their Korean users.

Position: Korean Email & Chat Support

Industry: BPO - Media Streaming Account

Location: Mandaluyong City

Salary: Php120,000 - Php130,000 Monthly

Work Schedule: Shifting schedule

Work setup: Work onsite

Benefits :

➤Competitive Salary Offer

➤13th month pay

➤Government Mandated Benefits

➤Leave Credits

➤HMO

➤Performance incentives

Requirements:

✿Korean National proficient in English

✿Filipino National can speak, read and write Korean language

✿At Least 2 years in College or Highschool graduate with relevant work experience

✿Good understanding and email/chat etiquette

✿With customer service experience is a great advantage

✿Willing to work in Mandaluyong and can start asap

Responsibilities:

✿Respond to customer's inquiries and technical concerns through emails and chats

✿Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries)

✿Assist customers in cancellation of premiums and in changing customer personal details

✿Handle concerns of account users regarding paid accounts, payment issues

Recruitment Process:

➤Initial Interview

➤Written Assessment

➤English Language Assessment

➤Korean Language Assessment

➤Job offer

HOW TO APPLY:✅

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Contact us for more inquiries:

Look for: Ms. Ella

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