Phone and internet in Malta

Telecommunication service providers in Malta

The main telecommunications service providers in Malta are as follows:

• Landlines: GO, Melita;
• Mobile phones: Epic, GO Mobile, Melita Mobile;
• Internet: GO, Melita, Epic.

Landlines in Malta

If you wish to obtain a landline, regardless of the service provider you choose, simply visit the nearest branch to your home with the following documents:

• Your identification document (passport or residence card);
• The landlord's authorization if you are renting a property.

You will fill out and sign the required forms in person and make your payment on the spot. Your landline will be installed within a few days. The main providers offer packages costing between €10 and €16 per month for a landline alone, as well as bundles that also include internet and TV starting from €25 per month. Subscribing to such packages generally commits you for a period of 24 months.

Take the time to read all the terms and conditions, particularly regarding administrative or installation fees, the minimum contract duration, and any early termination fees that may apply. The early termination fees are typically €200 if the termination occurs within less than a year or €100 if it occurs between one and two years after the contract execution begins.

You can pay your phone bill by direct debit, bank transfer, or even in cash at any branch.

Many fixed-line contracts include internet, mobile telephony, cable, or a combination of these services.

Read also Accommodation in Malta

Mobile phones in Malta

You can choose between a prepaid mobile line and a contract. If you prefer a prepaid option, you can buy your SIM card (€10) at authorized stores, selecting the provider offering the best coverage and prices.

You can top up your account at any time using prepaid scratch cards, through a mobile recharge, or online with the service provider, at a cost ranging from €5 to €50.

Rates vary, but since June 2017, there are no more roaming charges for mobile phone use in Europe. Thus, international texts or calls should no longer incur roaming fees.

If you prefer a postpaid contract, it can be part of a bundle including internet, cable, or a landline.

You can go to the nearest branch or an authorized store to complete the necessary paperwork. As always, read the terms and conditions carefully to avoid any unpleasant surprises.

The following documents may be required:

• Your residence permit or passport;
• Proof of address;
• A recent bank statement or a payment card.

Different service providers offer various plans. You can find more details on their respective websites.

Read also Traveling in Malta

Internet in Malta

Internet service providers also offer a wide range of packages at different rates. To have an internet connection at home, visit the nearest branch of your access provider with the following documents:

• Your residence permit or passport;
• The landlord's authorization if you rent a property in Malta.

Your internet connection should be established within a few days. Again, carefully review the documentation to understand the terms and conditions. If you do not intend to move to Malta or are unsure about the duration of your stay, it is advisable to avoid a contract that includes early termination penalties.

Useful links:

Epic

GO

Melita