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Recently Naturalized, and RF is being an absolute pain

Jesus Chrysler

So anyway, I was naturalized this past month.  Upon contacting the RF to alter my data, my data in e-CAC still shows me as being an US citizen, but now I am listed as having been born here in Brasil.


Whoever is responding to the emails and is responsible for my data insists that my "naturalidade" is Brazilian and my "nacionalidade" is USA, because that is the language used in the portaria to announce my naturalization. They are now being absolutely nasty about it, as well.


Because of this, I will be unable to get my CIN at the Poupatempo, and there is absolutely no way for me to register for a título eleitoral, because the Receita Federal is insisting that I am a US citizen and not brasileiro.


...literally all because some know it all at the RF can't differentiate between "naturalidade" and "nacionalidade".


This is after I went back and forth with them for almost two weeks over their misspelling of my mother's maiden name, insisting that theirs is correct even though the portaria, certidão de naturalização and certidão de casamento show the correct spelling.


Is this something for which I should contact the Defensor Público, do you think?  I feel as though I'm living in some sort of mockumentary at this point.

See also
abthree

02/21/26 Whoever is responding to the emails and is responsible for my data insists that my "naturalidade" is Brazilian and my "nacionalidade" is USA, because that is the language used in the portaria to announce my naturalization. They are now being absolutely nasty about it, as well.

Because of this, I will be unable to get my CIN at the Poupatempo, and there is absolutely no way for me to register for a título eleitoral, because the Receita Federal is insisting that I am a US citizen and not brasileiro.

Is this something for which I should contact the Defensor Público, do you think? I feel as though I'm living in some sort of mockumentary at this point. - @Jesus Chrysler

Yikes -- that's a new one for me.  Does the portaria really misstate your status, or are they reading it wrong at the RF?  If it's the first, the Ministry of Justice can change that for you; they were pretty good about it for me.  Go to "Como solicitar retificação de dados em portaria de naturalização?" on this page for instructions:


https://www.gov.br/mj/pt-br/acesso-a-in … etificacao


If someone at the RF is misreading plain Portuguese, you could try going in person to a different RF office, or having your native-born Brazilian spouse or friend do the talking.  In any case, it's necessary to stay pleasant and cooperative at all times; there's no upside to getting into a shouting match with Brazilian officialdom.  If you get your own lawyer, s/he may well be able to resolve it for you.  It can't hurt to try talking to the Defensoria Pública, but I doubt this is the kind of case that they'd take up; they may be able to refer you to some pro-bono service, though.


Good luck.  Please let us know how it turns out.

Jesus Chrysler

@abthree

They're misreading it - I should have stated that in the email, the agent *insists* that's how it's read, since the portaria reads, "...naturalidade ESTADOS UNIDOS,"  in the announcement, which to whoever this person is, means that I am a brasileiro who has naturalized as a US person. The resultant issue as that now my ficha cadastral also shows me as being brasileiro nato and a naturalized US citizen, and e-CAC just shows me as an estrangeiro living here.


This literally wasn't even an issue until a couple days ago, almost two weeks after getting my mother's name corrected (which in itself was a whole Woody Allen-esque affair with 15 emails and a visit to the local RF) when out of the blue I received a message from another address in the same superintendência telling me that my problem had been solved... Which resulted in what's going on now. I've given up on the email route for now, lest someone down the road somewhere decide to "correct" something else.


Jusbrasil explicitly states that this sort of thing constitutes dano moral indenizavel, but honestly, I just want to carry on with my day to day.  I've managed an appointment at another RF unit, so we'll have to wait and see what happens.

abthree

02/21/26 When I was naturalized, the portaria read:


"Conceder a nacionalidade brasileira, por naturalização, às pessoas abaixo relacionadas, nos termos do Art. 12, II, "a", da Constituição Federal, e em conformidade com o Art. 65 da Lei nº 13.445/2017, regulamentada pelo Decreto nº 9.199/2017, a fim de que possam gozar dos direitos outorgados pela Constituição e leis do Brasil:"


*followed by a list of names in alphabetical order by first name, down to*


"(abthree) - CIE# XXXXXXX-X, natural dos Estados Unidos, nascido em dia de mês

de ano, filho de nome do pai e de nome da mãe, residente no Estado do Amazonas"


Unless the wording has changed drastically since 2019, that's pretty hard to misunderstand, and the next person you talk to at the RF probably won't.   Avoid criticizing anyone at the RF whom you've dealt with so far, just tell the agent that there seems to be some kind of misunderstanding, and you hope that s/he can straighten it out.


If you haven't already, and to be doubly safe, consider requesting a Certidão Positivo de Naturalização while you're waiting, to give them at the meeting.  You can request it here:


https://www.gov.br/pt-br/servicos/obter … uralizacao


It restates the information in the portaria on a certificate specific to you.