Dealing with emergency situations in Vanuatu

Hello everybody,

Dealing with unexpected situations abroad can be a very difficult matter. In order to better help expats and soon-to-be expats in Vanuatu face such tricky situations, we invite you to share your advice and experience.

What are the key emergency numbers you should know by heart?

In the event of a legal problem, an accident, a natural disaster, an injury or the death of a close family member, what are the first things to do in Vanuatu?

What are the things to plan ahead in order to better cope with such unexpected situations (registration at the Embassy, transport, medical, comprehensive insurance for instance)?

If you have gone through such experiences in Vanuatu, do not hesitate to share your story.

Thank you in advance!


It's not my story, but the story of a friend. She was watching TV at 5.45pm on her own when a machete wielding Ni Vanuatu guy came up behind her, while she was sitting on her sofa. Her elderly dog tried to protect her, he got chopped (he's fine now) she was cut on the neck with his machete. Ambulance and police were called. Ambulance arrived 1/2 hour later (she lives a long way out of PV) The police arrived the following afternoon, only because the Australian Embassy insisted on it. So, there's little point in calling the police. The police suspect who did it, but they couldn't find him, so 2 days later the incident was filed into the too hard basket, never to be resurrected again.

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