Maybe some perspective for those frustrated in Libya about work permits, visas and driver's licenses.
While in Libya (just one year 2009-2010) I was often frustrated and furious at the incomprehensible red tape and mysterious, inconsistent procedures for the above.
We arrived in Calgary, Alberta 9 days ago and I've been frustrated here as well. We get double talk, conflicting information from different people at different government offices - in person as well as over the phone. And seemingly incomprehensible delays. One example:
Driver's licenses. Alberta has three "normal" (as opposed to commercial) driver's licenses based upon experience (goal is to phase in youthful drivers). Since our previous licenses from Michigan do not show first issue date, Alberta assumes we've only been driving 18 months and will issue a stage II license - with restrictions on driving at night and of course attendant higher auto insurance rates. So we need to contact Michigan and get our driving records.
My husband goes home, digs out his Ontario license which does show original issue date many years ago and we go back the next day. This time the clerk is okay with the license transfer, but, the clerk won't accept our lease agreement as proof of address since it is a private lease between us and the homeowners. (need I add the clerk the previous day said nothing about this when we showed her our lease?) Clerk number 2 tells us we need a corporate letterhead on the lease. Or a utility bill in our name. But we won't be moving in to the house until mid September and are in temporary housing - no utility bill will be in our name until then. So husband needs a letter from employer verifying his employment and our home address. We did have the employment letter which they would not accept in conjunction with the lease. So we need a new letter from his company stating employment and home address.
Meanwhile I contact Michigan to get my driver's records and find that I must apply for two different pieces of information - one with original issue date the other showing my actual record of tickets (I haven't any). They won't mail a certified copy to any place other than my Michigan record of address...... even though I've rented that house out and I need it here in my new residence. So I had to go back to Alberta and ask if a faxed record is acceptable. yes. Another delay however in that Michigan won't fax it to us for three weeks.
We've faced similar, but far more complicated and convoluted problems with our health insurance, husband and daughter's social service numbers (equivalent of USA's Social Security Number).
One agency accepted Ian's Canadian passport as proof of citizenship, the other required passport AND birth certificate. Daughter is a Canadian citizen by way of father, not birth in Canada, so it turns out we need her citizenship certificate AND her passport to prove her citizenship.
Don't even ASK about my residency status and paperwork applications. There is a glitch that will take between 3 weeks and 4 months to fix - depending upon how the clerk who opens my application feels about my request for urgency.
Can't remember the reason the bank wouldn't let us open a joint bank account. But when I went back three days ago with the info we needed, found out I couldn't open our joint bank account solo (husband had to go back to Toronto for a funeral) nor can I open a single bank account then add husband later and vice versa.
All this in just nine days here.
Bottom line: bureaucracies (especially government) around the world are uncaring and frankly obstructive toward the people they are supposed to serve - the citizens and residents of the country. Oops, rewrite required: bureaucracies around the world work to ensure their own existence - and the job security of their employees. Job security is measured by lines in the agency offices and telephone calls on hold.