Exit on Istaqdam without issuing the Iqama for dependant

Dear Expats,


I issued Istaqdam for my wife and brought her here to KSA. She is on 90 days trail Resident Visa and now she has to make a final exit without the issuance for Iqama.

I thought she could do that but at the airport the immigration stoped her from going. Any suggestions how can I do it?

NOTE: Just for the clearity, on my absher she still shows up as a request and in my family section tab.