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Danish Customer Care for Pearson (m/f)

Posted 3 weeks ago
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Experience Junior
Contract types Fixed-term contract
Working time Full time
Language(s) spoken French (Mother tongue)
Description

We are looking for conscientious, hardworking and enthusiastic people to join our Pearson Clinical Assessment Support Team. In this role you will be responsible for providing a professional, high standard help desk service to our Customers.

Pearson is the world’s leading learning company. Their education imprints combine 150 years of experience with online support for every learner. The Clinical Assessment Customer Service team provides a broad scope of support to Clinical psychologists, speech and language therapists, physical therapists, education and HR professionals.

Our Offer
• International career in a multicultural environment;
• Possibility of cooperation with leaders in various industries;
• Intensive training and familiarization phase;
• Long-term development opportunities;
• Safe and stable work;
• Private health insurance after 6 months of employment;
• Accommodation in a room of a Teleperformance owned apartment;
• Initial flight expenses refund;
• Free annual flight to the home country;
• Free Portuguese language courses, water sports, soft trekking and much more for all who are interested.

Responsibility
• Provide a broad scope of service among others order intake, transaction processing, invoicing, digital product support;
• Assure a first line support and contact to Clinical Assessment Customers;
• Deliver a high level of customer service, communicating effectively at all times;
• Assist with customers complaints in line with the current business procedures.

Your Profile
• Native level of Danish (written and spoken);
• Excellent communication skills, interpersonal skills and team spirit;
• Solid planning and organisational skills;
• Ability to perform multiple activities simultaneously;
• Experience in telephone customer service / call center environment.

Please click here to apply: jobs.teleperformance.pt/en-gb/Jobs/danish-customer-care-for-pearson

We are looking forward to receive your application.

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