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Lisbon - Work Abroad - Flemish Customer Care (m/f)

Posted 2 weeks ago
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Experience Graduate
Contract types Fixed-term contract
Working time Full time
Description

We are looking for people with passion, new talents who are looking forward to build a successful career in Portugal.
Become part of our customer service team and use your chance to start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your homeland and versatile administrative support directly after your arrival in Portugal.

We support world-famous brands such as bol.com, Expedia, Facebook, Phillips and many more in the customer service area.

Our Offer

• Accommodation in a room of a Teleperformance owned apartment;
• Initial flight expenses refund;
• Free annual flight to the homeland;
• Free Portuguese language courses, water sports, soft trekking and much more for all who are interested;
• International career in a multicultural environment;
• Possibility of cooperation with leaders in various industries;
• Intensive training and familiarization phase;
• Long-term development opportunities;
• Private health insurance after 6 months of employment.

Responsibility

Competent, friendly and efficient - that is how professional customer service looks today. Be it per phone, e-mail or even chat, you will be our customers´ first point of contact.
Depending on the client, you will act in different industries and you will focus, among others, on tasks such as:
• Customer support for bookings, purchases, or goods;
• Assistance with concerns regarding payment transactions and questions about customer accounts;
• Technical Support for a number of pc-related issues;
• Professional management of changes, adjustments, complaints and any other customer concerns.

Your Profile

• Native level of written and verbal communication skills in Flemish and good understanding of English (B1 Level);
• Good computer and internet skills;
• Excellent communication skills, interpersonal skills and team spirit;
• Goal-oriented work;
• Flexibility and resilience;
• Experience in telephone customer service / call center environment (preferred).

Apply now: https://jobs.teleperformance.pt/en-gb/Jobs/work-abroad-flemish-customer-care

We are looking forward to receive your application

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Teleperformance Portugal
Teleperformance Portugal
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