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Supervisors Outbound Sales

Posted 2 months ago
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Experience Senior
Contract types Freelance
Working time Full time
Language(s) spoken English (Fluent)
Description

We are looking for a Call Center Manager to oversee an international virtual call center with Supervisory or Manager OB sales/Inbound Experience. Please send your "Skype id" together with your resume. Rate will be based by Experience

Contractor requirements

We are looking for a contractor who:

Is available for 8 hours per day.
Has worked in a customer service setting or a similar customer-satisfaction experience.
Has a solid command of the English and another language.
Internet connection of 2Mb or more. It cannot be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net
Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.
Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behaviour and call quality.
Responsibilities

- Provide payroll information by collecting time and attendance records.

– Compensation and benefits administration and record keeping.

– Submit employee data reports by assembling, preparing, and analysing data.

– Performance management and improvement tracking systems.

– Maintain employee information by entering and updating employment and status-change data.

– Maintain employee confidence and protects operations by keeping human resource information confidential.

– Employee orientation, development, and training logistics and record keeping.

– Assisting with employee relations.

– Company-wide committee facilitation and participation.

– Company-employee communication.

– Employee safety, welfare, wellness, and health reporting; and employee services.

How to apply

Please respond with a cover letter that includes the following:

The language level that you have (should be 90% or above)
Your customer service experience
Your schedule availability In addition, please send us the results of the personality test that you may take at the link (Please contact us using the "Apply for this Job Posting" box below)
About the company

We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for over 10 years now.

Skills
Outbound Sales
Supervisor of team
Diplomas
Bachelors Degree
Interested in this ad?
Contact
Grupo Noa International
Karen Salazar
Contact

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