Student Services Coordinator

Posted 2 months ago
186 Visits
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Experience Junior
Working time Full time
Language(s) spoken Japanese (Advanced), English (Advanced)
Salary range 260,000 JPY / month

ISA is currently seeking a Student Services Coordinator.
This is a temporary, full-time position from July 3rd, 2017 to December 31st, 2017, based at the ISA office in Tokyo.

About ISA:
International Studies Abroad (ISA) is a study abroad provider with more than 30 destination countries. ISA has been providing quality study abroad programs for U.S. college students since 1987. Working closely with host universities abroad, ISA provides students with a study abroad experience that is academically challenging and culturally rewarding.

Period: July 3rd to December 31st, 2017
Full time working hours including some weekend activities or excursions.

Job Location(s): Ikebukuro or Aoyama area with some travel outside of Tokyo for activities and excursions

The ISA Student Services Coordinator will be responsible for the management of the student's activities and overall well being in Tokyo, working under the direction of the ISA Resident Director in Tokyo, and in cooperation with the ISA Asia Region Manager(s) in the United States.

Job responsibilities include, but are not limited to, the following:

•Represent ISA in various dealings with host universities with matters related to students' enrollment, behavioral issues of students;
•Coordinate and/or provide tutoring to ISA students as necessary. 

•Handle necessary financial matters related to program management;

Student Services
•Maintain availability on the host university campus in order to provide consultation for students:
- Conduct positive weekly meetings with students;
- Monitor well-being of students on a weekly basis;
- Assist students with integration into the local culture and provide students information 
and advice about opportunities for cultural enrichment;
•Accompany students on ISA excursions. Some weekend travel throughout Tokyo is required:
- Manage various logistical matters such as arranging tours and cultural visits, and coordinating group transportation;
- Assist students in understanding and comprehending learning objectives on excursions 
and during cultural activities;

Health & Safety
•Remain on-call after regular office hours for students in the event they may need urgent assistance with medical problems, emotional stress, academic issues, housing problems, and/or other issues that may arise;
•Work to resolve any and all problems students may experience, and follow ISA's crisis management guidelines in the event of major or minor crisis;
•Accompany students to the doctor as deemed appropriate by ISA management;
•Assist students with their return to the United States at the end of the program.

Application Method:
To apply for this position please send your resume and your cover letter stating your interest and why you would be amazing in this position in English or Japanese.

Application Deadline: June 19th, 2017
Interviews will be held in English: June 21st - 28th

Learn more about ISA at

Position Requirements:
• University graduate with at least 1-2 years work experience
• Business level Japanese and English
• Experience living, studying, or working abroad
• Valid working visa in Japan
Bachelors Degree
Interested in this ad?
International Studies Abroad
Niaya Harper Igarashi

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