Igaming German-Speaking Customer Service Agent

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Posted 3 months ago
137 Visits
Description

Unleash Your Potential as a ��Igaming German-Speaking Customer Service Agent in Lisbon, Portugal! ������

Join our client, a world leader in sports betting and gaming entertainment, and revolutionize the industry. Seeking a talented ���� German-speaking Customer Service Agent in sunny Lisbon. ☀️�� With 25 renowned brands, we provide an exciting and trusted experience for customers.

Responsibilities: ��

Handle inquiries accurately and efficiently ����

Provide relevant info on products, services, and promos ����

Guide customers to use self-service tools ��️��

Suggest improvements for efficiency and satisfaction ����

Resolve issues at their root cause ⚡��

Simplify processes to reduce effort ✨��

Meet quality targets and deliverables ��✅

Own personal development and seek growth ����

Support others' skill-building opportunities ����

Requirements: ��

Fluent in English and German (C1 level) ��️����

Middle education degree ��✔️

Strong PC skills and internet proficiency ����

Effective communication skills ��️����

Flexibility for shifts and weekends ������

Preferred customer service experience ����

Gaming experience is a plus ����✔️

Perks: ����

Hybrid working hours: 6 am to 10 pm, Mon-Sun ⏰������

Contact with clients: 75% chat, 20% email, 5% phone ������

Apply now by sending your CV to [email protected]. Join our team and be part of an exciting industry with growth and development opportunities. ����‍����

Skills

German language knowledge C1

Job offer details
Experience
Expert
Contract types
Permanent contract
Working time
Full time
Language(s) spoken
German (Fluent), English (Fluent)
Salary range
USD 22000
Contact
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