Content Moderator – German Speaker

Pay: €900.00 - €1,100.00 per month

Job description:

Location: POP – Porto Office Park, Porto

Contract Type: Permanent

Workplace: On-site

Schedule: Rotative shifts (24/7, including weekends) – 2 days off per week

Shift times:

07:00 – 16:00

14:00 – 23:00

22:30 – 07:30

Base Salary: €1,100 – 14 months)

Bonus: German Market Bonus up to €3,000

About the Role

We are looking for a German-speaking Content Moderator to join our on-site team in Porto. In this role, you will be responsible for reviewing and moderating user-generated content across a leading social media platform. Your work will help ensure that online spaces remain safe, accurate, and compliant with community and legal standards.

Please note that this position involves exposure to sensitive and potentially disturbing content, requiring strong emotional resilience and the ability to maintain professionalism in challenging situations.

Key Responsibilities

Review online videos, posts, and user reports related to potential copyright, legal, or community guideline violations.

Assess and update content in accordance with client and platform policies.

Audit and validate content submissions prior to publication on social media platforms.

Ensure all deliverables meet the agreed Key Performance Indicators (KPIs).

Maintain a high level of accuracy and adhere to moderation guidelines.

Handle confidential data responsibly and comply with all data protection regulations.

Maintain up-to-date knowledge of client products, services, and policies.

Profile & Skills

Languages:

German: C1 (minimum)

English: B2 (working proficiency)

Essential Skills:

Excellent computer navigation and PC literacy.

Strong written and verbal communication skills.

Keen attention to detail and accuracy.

Ability to multitask and adapt quickly in a fast-paced, high-volume environment.

Dependable, professional, and patient in all customer interactions.

Ability to work effectively both independently and as part of a team.

Flexible with work hours, including nights and weekends.

Preferred Qualifications:

Associate degree or equivalent.

6–12 months of relevant experience in customer service, content review, or moderation.

Strong customer service orientation and resilience.

Why Join Us

Work in a multicultural, fast-growing environment in the heart of Porto.

Competitive compensation and performance-related bonuses.

Opportunity to develop digital, analytical, and communication skills in one of the most in-demand fields today.

Supportive team culture with ongoing training and career growth opportunities.

Job Type: Full-time