Delivery and Account Manager

Purpose of the position

• managing a portfolio of projects or framework contracts, in compliance with quality,

safety and sustainability standards and contractual obligations;

• implementing the commercial strategy expressed through the quality, margin and

turnover objectives agreed with the GM;

• identifying possible synergies between projects and exploits them in order to increase

the efficiency of their implementation processes;

• monitoring risks and related mitigation actions at the contractual level;

• producing and shares the documentation of the various contractual phases to

guarantee the traceability of the activities carried out;

• communicating effectively with the team, through a clear and continuous dialogue, in a

multi-channel perspective, acting as the main interface towards the client's contractual

manager with whom s/he develops relationships of professional esteem and

appreciation to guarantee their overall satisfaction;

• promoting a climate of mutual collaboration and support, aimed at maximizing the

efficiency and effectiveness of the activities of each component;

• contributing to developing new commercial opportunities and producing the resulting

offers;

• activating towards the customer a model of active listening to his latent needs, beyond

the current contractual perimeter, aimed at intercepting them and conveying them

towards the GM for the start of value proposition initiatives that contribute to

strengthening relationships with the Client and improving Exprivia's brand reputation.

• implementing the commercial strategy proposed by the GM, through More Job

Acquisition on active collaborations, New Business Development both on portfolio

customers (cross selling) and on new customers already acquired by the GM;

• operating according to the quality, margin and turnover objectives, defined and

assigned by the MIU Manager, implements the development of a specific market based

on a list of named accounts and/or specific clusters. Responsible for the economic

objectives relating to the assigned customers.

Requirements

• To be relocated in Pune (Maharashtra State) with Indian regulated labor contract

• Minimum 2-year experience in IT related business (IT/ERP)

• Technical background preferred

• Excellent English, Italian a strong plus

• Proactive attitude

• Team management experience

Pls text on 91 8553564998