I went on exit and came with new visa to Saudi Arabia on October 2017.When my sponsor applied for iqama, the jawazat system says my finger print is not registered,I checked with Jawasat but they said the finger print is enrolled already,but unfortunately the same issue exists when we tried again to get the iqama (the system says finger print not available only my photo available).
But the issue got solved and I got my iqama number after 2.5 months.
When you check your status in MOI using your border number it will show that you are on job and facility status of your company, permits issued etc.,., but you will never get to know your Iqama card has been delivered. Unfortunately there is no other online way to know about your Iqama number personally.
Please contact your sponsor for the updates and support.
contact any of the Jawasat branch nearby to clear the issue.
If it exists, I prefer you to take your sponsor to Saudi Jawasat in Riyadh.I did this way and almost my issue got solved.