Hello,
I am a foreigner living in Changlon, Kedah, Malaysia. I am on the student visa.
I recently contacted CIMB Changlon branch to open a bank account. I was told blank in the face that customers from your country are not welcome here due to "economic reasons". I was furious to hear that. I insisted to submit my application anyway in spite of the staff told me that chances of the application being accepted are very low. After 14 days, they called me and informed that the application has been rejected by the head office in KL. I don't trust that because I personally know many students from my country have accounts with CIMB Changlon and with CIMB anywhere else in Malaysia.
I shot an email to the complaint center of CIMB. So far no response. In the mean time, a friend of mine, from my country, was able to open his account with CIMB in KL just in a day. That further supports my doubt that the problem appears to be with the Changlon branch.
In fact, I feel that I am facing discrimination based on my nationality. But I don't know what to do now.
Any suggestions?