I am following up with MOBILY Network from 2 Months regarding change Package but they say each time that I have more than 2 SIMMs on my Iqama ID.
I have visited “Customer Service Office” of STC, ZAIN & Mobily and confirmed that I have NO Connection Except 2 (from MOBILY).
I am Sure that i don't have anything from other network also.
it may be System error that showing more then 2 Connections on my Name.
How to Contact the general regulatory authority of Mobile networks to cancel all my numbers.
More then 2 Mobile Connections on my ID in System - actually NOT!
wsmhagazi
14 February 2017 21:14:27
179
conniesky
15 February 2017 00:56:39
340
Go to any mobily branch and ask them to cancel. I also experienced it this week when I wanted to buy a new internet package.
As per STC, I had 3 under my iqama including my call number and the new rule only allows you to have 2.
Good thing is I am a loyal STC client so it was quick and easy to cancel the other 2 numbers. a friend of mine had Zain other than STC and she had to wait for 3 days to be cleared.
Ehtesham
15 February 2017 06:33:42
1296
visit citc.com (Communication and IT commission) they are regulation body of service providers. You may also contact them through twitter
wsmhagazi
15 February 2017 16:47:47
179
conniesky wrote:Go to any mobily branch and ask them to cancel. I also experienced it this week when I wanted to buy a new internet package.
As per STC, I had 3 under my iqama including my call number and the new rule only allows you to have 2.
Good thing is I am a loyal STC client so it was quick and easy to cancel the other 2 numbers. a friend of mine had Zain other than STC and she had to wait for 3 days to be cleared.
I already visited all the Mobile companies Franchises and confirmed that i have no connections except 2 from mobily.
I am sure there is system error that showing more then 2 connections on my IDs and there is no way to find out what are these connections?
conniesky
15 February 2017 17:13:25
340
Maybe you should follow the advice of @ehtesham
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