Eight or nine years ago the Saudi Government implemented fingerprint registration for all expat including members of the family. We were the first family responded to that requirement. Many years had past we were able to exit and re-enter Saudi Arabia without problem in the immigration until the last vacation dated March 2016 where we got the problem. The officer at the immigration counter informed us that my fingerprint data and my wife was swapped. So when i do the fingerprint it was my wife data appeared "vise-versa". We were advised to fix the problem upon our return from vacation. Last May 2016 we tried to solve the problem in Dammam Passport Office as per instructions from Dammam Airport Passport Office . Unfortunately, no one in that office entertain us or even advise us what to do. So we don't know where to go and we are worried about this issue since the airport immigration official told us that next time around they will not allow us to exit unless the fingerprint problem will be resolved. Any help or advise from any of you will be appreciated. Thank you