Customer care in Botswana

Hello everyone,

The way customer services are handled can greatly affect your views on certain brands, products, companies or stores. As a consumer, it is important to get familiar with local practices regarding client assistance in Botswana and try to understand how things work in the country.

How would you describe your customer service experiences in Botswana?

Do you feel welcome when you enter a store? Do you get useful tips and advice?

Are after-sales services available in Botswana?

Thanks for sharing your experience,


Been in botswana for quite some time. Problem is the local people always speak setswana, even when doing official business.

Just get into a shop. You are greeted in setswana. Becomes difficult to relate with these guys

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