Need English speaking travel agent

We are trying to purchase tickets in RMB - C-Train once helped out but now they want to use our credit card.

We are trying to purchase a round-the-world ticket for our summer travels but the agent in Kaifaqu  we went to at the Karean Hotel could barely string together five English words which is fine but we were told they spoke English. No one we have spoken to can help though someone seemed to think that China Southern has a round-the-world fare which we can not find on line. We need a proper agent.

which city  are you want to go to in China Southern?  you  need a proper agent to help you introduce some  cities  and some fare,don't you?