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German Speaking Advisor_Customer Care & Technical Support Positions_Athens, Greece in Athens at Teleperformance

Posted 4 months ago
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Experience Junior
Working time Full time
Salary range Up to 20.000 per year
Description

Job Description
Teleperformance Greece, awarded as Best Working Place 2017, gives to passionate and enthusiastic job seekers the unique choice to be the creators of their successful working life and personal development. A Multicultural-people oriented family of 5150 employees transforms their passion into excellence, providing the highest level of customer service, technical support and digital solutions to thousands customers around the world!

Join now our talented German Speaking Team!


We are currently recruiting German speakers, who will be able to deliver outstanding customer care services with professionalism, integrity and empathy towards our customers via inbound calls, chat and email both in German & English language. Apply now for this job position and you will have the chance to enhance your skills, enrich your CV and working experience, learning from the IT experts of this field.

We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth. That is why we offer:

Excellent monthly salary (more than twice the average Greek salary)

plus 2 extra salaries per year
Paid 45-min break within the 8h shift
Accommodation Bonus 300 euro per month ( provided in ticket vouchers)

Meal vouchers per month for a full year

Free Megabytes for the first few weeks in Athens
Monthly performance bonus
Extra Payment for Overtime, Sundays and Greek Holidays
Bonus for referring new colleagues
Great relocation package: Free Flight Tickets/ Free Transportation from Airport/ 2 Weeks Free Accommodation in Hotel close to our premises
Flight tickets back home, once per six months
Real- Estate Help
Visa and work permit support
Special Discounts and Offers for all employees
Training using the latest technologies
Career development opportunities
Pension plan and health insurance coverage
International, multicultural modern working environment
On-site canteen
Casual dress code
In-House doctor and examination center
Location easy to reach by Public Transport
Free Greek courses
Trips / Festivals / Parties / Competitions / Excursions
Welcome event
Employee Relations team to help new hires integrate in the Greek lifestyle and culture
Job Requirements
As a German customer service advisor your role is to be the face of our company, so it is important to ensure that clients have a pleasant experience, resolving their queries with empathy and efficiency. Acting as an extension of the firms brand and core values, this task is accomplished by treating each customer in a courteous manner, greeting them and answering every question in a pleasant and efficient way.

Excellent command in both German and English (Written and Verbal skills)
Advanced PC skills
Ability to multi-task, prioritize, and manage time effectively
Willingness to work in a fast paced environment
Availability to work in rotating shifts, on weekends or on Holidays
Availability to relocate in a few weeks' notice

Feel free to forward your resume via email at apply_cv@gr.teleperformance.com

*IN YOUR EMAIL WRITE AS SUBJECT "EXPAT"

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Teleperformance Greece
Teleperformance Greece
Nikoleta Georgiou
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