Hello.
I tried many times to reset password but efns system didn't send me reset link to my mail account.
Please resent it to me via ***
Thanks
@rsk_ke
Not Yest satisfied
@akilimalilushenya881
Please just visit the counter as advised above. If you are not currently in the country you can send an agent or a Lawyer.
I created an eFNS account at (https://fns.immigration.go.ke/) and I can't log in. I get the error message that says "Provide valid login credentials." When I try to reset the password, I get another error message.
When I emailed immigration@kenyaembassydc.org, they replied, "Kindly go through fns.immigration.go.ke. The site they gave me does not have the https:// which makes me wonder if the site I used was real or not.
I get the same error messages at fns.immigration.go.ke. I cannot log in and I cannot change the password. I also tried to create a new eFNS account at this site (in case the other site I used was not the real site) and it says an account already exists with these credentials.
So, now I don't know if the site with the https:// is a phishing version of the real eFNS site (and someone used my credentials to create a real eFNS account, changed the email and password so I cannot access it) or if it is the same site and I just need a reset.
I emailed eFNS two weeks ago and did not receive a reply. Is there any way to contact them from the USA?