My EP has approved but i want to cancel (not enter to Malaysia yet)

Hello Guys,

I am from Thailand.

About 2 months ago my EP has approved by one company in Malaysia (im not enter to Malaysia yet at that time and also not start working yet) but there was some problem about the contract so i did not sign that contract and i email all the reasons to the company and they understood.

Now i got new job also in Malaysia and about to do the approval visa but the new company found that my info is still under the previous company. I did email to the previous company to do the cancellation for me but all of them did not reply (i sent to 3 staffs)

I would like to know what i can do to cancel the previous EP?

Thank you very much.

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