decision taking too long

hey guyz am sly i need some advice i had applied or my student visa in September according to the

immigration site the visa takes 1 to 2 months to be out. the semester is almost over i have tried to

email the immigration they are saying they have not process it. i have not been asked for more

information. i just feel stuck coz i dont know if its the systems are slow or this how things are done.

any suggestions please :(

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