I would be interested to understand why people or businesses -generally residing indigenously seem to think it is reasonable or acceptable to 1) not reply to phone calls 2) not to respond to emails and 3) when challenged (politely or otherwise) never offer a polite apology; as if it physically pained them to do so and lastly 4) to keep others waiting for exceptionally long durations -also with no real explanation.
I have found this to be the case generally throughout the Middle East and not just in Oman. Can someone please tell me what this is all about? I find it frustrating and exceptionally rude.
Maybe if I understood why, I could tolerate it better. Hence I am intrigued to hear back from anyone wishing to offer an explanation!
Many thanks